The second-hand marketplace Shoppers Voice Frustration Over Size Updates
Vinted users have been reacting angrily following a change that caused products showing incorrect sizing.
This online marketplace has altered its sizing categories for women's and children's clothes without notifying every member regarding the update.
Digital Channels Reaction
Numerous buyers and vendors have taken to social media stating that platform listings now display an altered size classification than originally posted because of the remapping.
The company said the revised method more closely matches other platforms.
The platform has recommended to examine their items and update the measurements by hand if necessary, which has left users frustrated.
Sizing System Modifications
Before the change, the sizes had both a single numeric size and a letter, such as S/8 or M/10.
The new system has a letter and a range like S/UK 8-10.
With some products, the measurements have been reclassified - like an L measurement was formerly size 12 but is now a UK 16-18.
Member Accounts
Frankie Bridger, who produces content about larger sizing, explained the modification "makes transactions more difficult".
"Few clothing companies classify XL as 20-22," which is what Vinted now does.
Another user, located in Scotland, said garments she listed with size 14 tags were showing in the marketplace as measurements 20-22.
"If anyone [who is] size 20-22 buys them they will likely be quite upset," she explained.
Necessary Adjustments
A different user, from Derby, explained she became annoyed due to the update requiring manual adjustment the sizes on "every single listing".
"For me this is particularly frustrating, since I have chronic health issues and selling on Vinted has been paramount following partial earnings loss," she said.
Platform Context
The app has more than 100 million members, including 18 million in the UK.
It has proved a popular alternative versus similar marketplaces including eBay and Depop.
This is not the initial instance when a surprising modification to the app has proved unpopular: last year, the service retracted a modification concerning shipment methods due to shopper criticism.
